GM777 Privacy Policy —
How We Protect Your Data

GM777 is an online gaming platform operating at gm777.plus and designed specifically for players in Pakistan. When this Privacy Policy refers to "GM777", "we", "us" or "our", it means the team and systems behind the GM777 platform.

For the purposes of this policy, GM777 is the data controller — meaning we determine how and why your personal data is processed. If you have questions about how your data is handled, you can reach us through the support options listed in Section 13.

This Privacy Policy applies to all visitors and registered players who use the GM777 website at gm777.plus and the GM777 Android app. It covers data collected through both platforms regardless of whether you are browsing as a guest or logged in to your account.

GM777 collects two broad categories of data: information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for age verification and account registration)
• Mobile number and email address (used for account communication and security alerts)
• City or region within Pakistan (used to provide locally relevant content and support)
• Identity documents where requested as part of our verification process
• Payment method details — for example your JazzCash or Easypaisa mobile number or bank account details used for PKR deposits and withdrawals
• Communications you send to our support team via chat or email

Information collected automatically:

• Device type, operating system version and screen resolution
• Browser type and version (for web access) or app version (for the GM777 Android app)
• IP address and approximate location derived from IP (not GPS)
• Pages visited, game sessions played, time spent and interactions with platform features
• Session start and end times and deposit or withdrawal activity
• Cookie identifiers and similar tracking technologies (see Section 6)

GM777 collects your personal data through the following channels:

• Account registration — when you sign up for a GM777 account, you provide your name, contact details and date of birth directly through the registration screen.
• Deposits and withdrawals — when you initiate a PKR transaction via JazzCash, Easypaisa, Raast or bank transfer, your payment details are shared with the relevant payment processor as part of completing that transaction.
• Identity verification — if you are asked to verify your identity, you upload documents directly through a secure upload interface on the platform or app.
• Customer support interactions — when you contact our support team via live chat or email, the content of those conversations is stored for quality assurance and dispute resolution purposes.
• Platform activity — data about how you use the platform, which games you play and how long your sessions last is collected automatically through our analytics and logging systems.
• Cookies and similar technologies — when you visit gm777.plus through a browser, cookies are used to remember your session state and preferences. See Section 6 for full details.

We do not purchase personal data about you from data brokers or third-party list providers. All data we hold about you originates from your direct interactions with GM777 or from the automatic collection described above.

GM777 uses your personal data for specific, legitimate purposes only. Here is a breakdown of what we do with the information we collect and the reason behind each use:

• Account creation and management — your registration details allow us to create and maintain your account, verify that you meet the minimum age of 18, and ensure only you can access your account.
• Processing PKR deposits and withdrawals — your payment details are passed to the relevant payment processor to complete transactions. We retain transaction records for financial reconciliation and in compliance with standard record-keeping requirements.
• Identity verification — where required, we use your identification documents to confirm your identity as part of our anti-fraud and account security procedures.
• Customer support — your contact details and conversation history allow our support team to assist you with account queries, payment issues and responsible gaming requests.
• Platform security and fraud prevention — device data, IP addresses and behavioural patterns are analysed to detect suspicious activity, multi-accounting and any attempts to exploit the platform.
• Improving the platform — anonymised and aggregated usage data helps us understand which games Pakistan players enjoy most, where the platform experience can be improved, and how the app performs on different devices.
• Sending you relevant communications — with your consent, we may send you emails or in-app notifications about bonuses, new game launches and platform updates. You can opt out at any time (see Section 11).
• Responsible gaming monitoring — your session data and deposit patterns are used to identify behaviour that may indicate a problem with gaming habits, allowing GM777 to offer appropriate tools or outreach in line with our responsible gaming commitments.

GM777 does not sell, rent or trade your personal data with any third party. We share data only where necessary to operate the platform, and only with trusted partners who are contractually required to handle it securely. The categories of third parties we work with include:

• Payment processors — JazzCash, Easypaisa, Raast, banking partners and card networks receive your transaction data solely to process PKR payments. Each provider operates under its own privacy and security standards.
• Identity verification partners — where account verification is required, your identification documents may be shared with a third-party verification service to confirm authenticity. These providers do not retain your documents beyond the verification process.
• Fraud prevention and security services — IP addresses, device fingerprints and behavioural signals may be shared with security platforms that help us detect and block fraudulent account activity across the platform.
• Analytics providers — anonymised and aggregated platform usage data may be shared with analytics tools to help us understand overall platform performance. Individual player data is not passed to these providers in an identifiable form.
• Legal and regulatory requirements — in cases where we receive a lawful request from a competent authority, we may be required to disclose specific account or transaction data. We will only do so where legally obliged and will notify you where permitted by law.

All third-party service providers that handle GM777 player data are selected carefully and are required to maintain appropriate technical and organisational measures to protect that data.

When you access GM777 through a web browser, we use cookies and similar technologies to make the experience work properly and to understand how the platform is used. Here is what each type of cookie does:

• Essential cookies — these are required for the platform to function. They keep you logged in during your session, remember your language and currency preferences, and maintain the state of your game sessions. You cannot opt out of essential cookies without also opting out of using the platform.
• Analytics cookies — these help us understand which pages and games are most popular, how long players stay on the platform and where they encounter difficulties. Data collected via analytics cookies is anonymised before analysis.
• Security cookies — these track session integrity to detect and prevent session hijacking, cross-site request forgery and other web security threats.
• Preference cookies — these remember your display preferences, notification settings and any responsible gaming limits you have set so that they persist between sessions.

GM777 does not use third-party advertising cookies or retargeting pixels. You will not see GM777 adverts following you around the web as a result of your visit to gm777.plus.

Protecting your personal data is something we take seriously at GM777. We use a combination of technical and procedural controls to keep your information safe:

• Encryption in transit — all data exchanged between your browser or app and the GM777 servers is encrypted using TLS (Transport Layer Security). This applies to login, registration, deposits, withdrawals and all account management actions.
• Encrypted data storage — sensitive data including payment method references and identity document records are stored in encrypted form. Passwords are hashed using industry-standard algorithms and are never stored in plain text.
• Access controls — access to personal data within GM777's internal systems is restricted to staff who require it to perform their job functions. All access is logged and regularly reviewed.
• Fraud monitoring — our security systems continuously monitor for unusual activity patterns that could indicate an attempted data breach, account takeover or other security incident.
• Incident response — in the event of a data security incident that affects your personal data, GM777 will assess the impact and notify affected players promptly with clear information about what happened and what steps to take.

Despite these measures, no online system can guarantee absolute security. We strongly encourage you to use a strong, unique password for your GM777 account and to enable any two-factor authentication features available in your account settings. Never share your GM777 login credentials with anyone.

GM777 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable record-keeping standards. The general retention periods are as follows:

• Active account data — retained for the duration of your account's active status and for a reasonable period after account closure to handle any outstanding queries, disputes or chargebacks.
• Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practices.
• Identity verification documents — retained only as long as required for verification purposes and for the duration your account remains open. Once your account is closed and all obligations settled, document copies are deleted or anonymised.
• Customer support interactions — chat and email records are kept for up to two years to support quality assurance and dispute resolution processes.
• Analytics data — aggregated and anonymised usage data may be retained indefinitely as it cannot be used to identify any individual player.

When personal data is no longer required, it is either deleted securely from our systems or anonymised so that it can no longer be linked to any individual. You can request early deletion of your data by contacting our support team, subject to the retention obligations noted above.

As a GM777 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team using the details in Section 13. We aim to respond to all data rights requests within 30 days.

We will never charge you for making a data rights request. If a request is complex or numerous, we may take up to an additional 60 days to respond and will inform you of this extension.

GM777 is strictly intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data to GM777, please contact our support team immediately.

We will investigate the report promptly, close the account if the player is confirmed to be underage, and delete all associated personal data as quickly as technically possible. We take underage access seriously and work actively to prevent it through age verification at registration and during periodic account reviews.

GM777 may send you promotional communications about bonuses, new game releases, cricket and PSL betting markets, and platform updates — but only where you have given consent to receive them or where we have a legitimate interest in keeping you informed about your account.

You can manage your marketing preferences in the following ways:

• Email notifications — use the unsubscribe link included at the bottom of every marketing email we send. Unsubscribe requests are processed within 48 hours.
• In-app notifications — toggle notification preferences on or off through the notification settings in your GM777 account dashboard or the Android app's notification settings.
• SMS messages — if you receive promotional SMS messages and wish to stop them, contact our support team and we will update your preferences within 24 hours.
• Full opt-out — if you want to stop all marketing communications from GM777 at once, contact support and request a complete marketing opt-out. This does not affect transactional messages such as deposit confirmations, withdrawal notifications or security alerts, which are tied to your account's operation and cannot be disabled.

Opting out of marketing communications will never affect your ability to use your GM777 account, claim bonuses or access any platform features. Bonus eligibility is not tied to marketing opt-in status.

GM777 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable standards. When we make a significant change, we will notify registered players in advance through an in-platform notification or by email, giving you the opportunity to review the changes before they take effect.

Minor updates — such as correcting a typo, clarifying existing language or adding examples — may be made without prior notice. The "Last updated" date shown at the top of this page will always reflect the most recent revision.

Your continued use of GM777 after a policy update takes effect confirms your acceptance of the revised Privacy Policy. If you disagree with any changes, you are entitled to close your account by contacting the support team before the updated policy comes into force. Any data collected before the update date remains subject to the policy version that was in effect at the time of collection.

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how your personal information has been handled, please get in touch with the GM777 support team. We are available around the clock, every day of the week.

You can reach us through the live chat feature inside your GM777 account dashboard for the fastest response, or by emailing us at the address shown in the footer of this page. We aim to acknowledge all privacy-related queries within 24 hours and to provide a full response within 30 days.

For responsible gaming-related data requests — such as accessing your session history, deposit records or self-exclusion status — please visit the Responsible Gaming page for dedicated guidance and tools.